Note: Outfitter Stores LLC, exclusive distributor of HangFlex, does not sell, rent, loan, or share any identifiable information regarding our customers with any third party.
Our postal address is:
12821 Duncan Rd
Bldg 3 Suite C
Houston, TX 77066
We can be reached via e-mail using our contact form or you can reach us by telephone at 1 800-875-5936.
How we collect and store information depends on the page you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our site or request certain features, such as newsletters, bulk purchase program or when you make a purchase. Outfitter Stores LLC collects information primarily to provide a customized experience as you use our Services and does not share this information with third parties except where prescribed by law.
We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used to improve the content of our Web page, process orders, and with your permission used by us to contact you for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address or simply following the unsubscribe link in the email. Any marketing emails sent from HangFlex comply with the CAN-SPAM act.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address, or writing to us at the above address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
We do not partner with or have special relationships with any ad server companies.
Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
The information you provide is secured using Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. Credit card information is processed in real-time using secure, authenticated payment gateways. We do not store credit card information or AVS (Address Verification System) numbers with your customer records.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
What is a CVV2, CVC2, or CID code?
Visa CVV2, MasterCard CVC2, Amex CID This is a 3 or 4 digit value that appears on the signature stripe on the back of credit cards. It is intended to confirm that the buyer has the physical card in their possession at the time they are completing the purchase.
Address Verification Service
We use the AVS to match your billing and shipping address to those which the bank has on file.
Secure Web Server
Outfitter Stores LLC employs servers using SSL (Secure Socket Layer) encryption for the secure exchange of data between your computer and the HangFlex shopping cart. The system supports 128bit SSL encryption on virtually all browsers. In many browsers, during payment and checkout you will notice the 'lock' icon on your browser, indicating a secure connection.
Risk Managment System
HangFlex' Risk Management includes protection against fraudulent credit card numbers, billing / shipping mismatches, and loss of sensitive data.
Credit Card Numbers
HangFlex utilizes a secure credit card merchant system to transmit your credit card data real-time to the credit card processor. Foldix gets immediate feedback on the transaction including AVS matching and authorization. It is this authorization which is used and stored with your order information, not the credit card and AVS numbers provided during checkout. Our shopping cart system is fully VISA Payment Application Best Practice (PABP) certified.